and confdence . Let us take advantage of these lines to point out something 25 that is well known to those of us who study this branch of the legal system, albeit in all humility: the volatility of the sector in the face of regulatory or economic changes. MELGOSA ARCOS, F. J., (2020) “Coronavirus y turismo. Efectos de la declaración de alarma 25 y de las distintas normas sobre medidas sanitarias y socioeconómicas en el sector turístico español” en “Turismo post-COVID-19. “El turismo después de la pandemia global. Análisis, perspectivas y vías de recuperación”, Op. Cit., p. 15, “If there is one thing all experts agree on, it is that the COVID-19 crisis will mark a turning point for tourism. Tourism businesses and destinations are obliged to generate security and consumer confdence; it is essential to establish rules and protocols that generate security. From now on, it will be necessary for all tourist establishments to display in a visible place - and in all communications with customers - all seals and certifcates certifying that they have complied with cleaning and disinfection processes. In hotels, it will be necessary to ofer guests masks and disinfectant gels in the room amenities; in cleaning, staf protection and the use of new products capable of combating viruses will be mandatory; in catering, it will be necessary to change bufet habits in favour of other alternatives with less risk, without ruling out breakfast in the room; and it will also be essential to reduce contact through the use of digitalised tools and services, for example, to carry out registration. In terms of stafng, new behavioural patterns are needed between staf/clients, between staf and each other, and between clients and other clients. It will also be necessary to review the current regulations on seating capacity in establishments, especially restaurants, in order to achieve a minimum distance between people; the Seville Veterinary Association recommends a maximum capacity of 4 people per 10 square metres. Apart from prior hand disinfection, diners will also have to avoid crossings and contacts with workers, customers and suppliers. However, we will have to wait for the action protocol mentioned in the frst conclusion, although we believe that it will be a minimum protocol that each autonomous community can implement in their tourism and health legislation, if they deem it appropriate. I believe that the most prudent thing to do is to apply the protocol drawn up by the ICTE and avoid falling into the temptation of drawing up diferent protocols and seals of guarantee that end up making the recipient "dizzy" and losing efectiveness; nor would a protocol of maximums be a good thing because of the damage that could be caused to companies in such delicate matters as capacity or the installation of certain protective elements. Portugal already has an ofcial label certifying that an establishment is "clean and safe", which can be obtained from the National Business Registers from 24 April. Establishments must follow an internal operating protocol set by the Department of Health, the certifcate is free of charge and valid for one year. It will also be necessary for public tourism managers to change many of the management models that have served until now. For example, they will have to implement disinfection measures, as well as measures on access and stay on beaches, in museums and monuments; and in general, in all public shows and recreational activities. There is considerable unanimity on the urgency of security measures. Spain has proposed to the G20 to work jointly at a global level on homogeneous measures to create safe destinations. CEHAT calls for a European agency to validate the post-COVID-19 protocols. At EU level, the so-called "health passport" is one of the alternatives being considered to open up air trafc. All in all, all parties involved in tourist destinations will have to be prepared to ofer safe travel to tourists; smoothly and with some fexibility in booking. Travel agencies have an opportunity because of the guarantee that their legal framework provides for consumers. We can afrm that a new stage in tourism law is being born. 15
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