Air passenger rights by Masha Korošec

1. Introduction	2
2. Scope of Regulation 261/2004	3
3. Air passenger rights	5
4. Extraordinary circumstances as a way out for air carriers	9
4.1 Technical issues	10
4.2 Non-compliance with the rules of the air carrier	11
4.3 COVID-19 as an extraordinary circumstance?	11
5. Concluding thoughts and guidelines for the future	13

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