Collaborative platforms in accommodation by Pilar Saura

It would be desirable for hosts to declare that they agree with and comply with the rules laid down (by the rules regulating holiday home accommodation) before posting their offers on the relevant platforms. This is the case in Amsterdam, where Airbnb provides them with a link on its website to make such a declaration (together with information on holiday rental regulations). Airbnb also agreed with the city of Amsterdam to send an email to hosts in that city to remind them of the current regulations12. Likewise, the Vrbo platform, once the information on the property for which the advert is to be included has been indexed, proposes to the future host a series of links that lead directly to the official websites where different procedures can be carried out before the administration itself, making it abundantly clear, however, that the existence of these links does not, in any case, imply that the platform has signed any collaboration agreement with the owners of these sites. A further step in achieving a good understanding between these collaborative platforms and Administrations is the creation, at the end of 2020 by Airbnb, of the so-called City Portal, which is nothing more than a tool to assist City Councils to enhance transparency by collaborating with them by offering them diverse information that can help improve their management. This tool can help to develop short-term rental policies and also to better enforce VUT regulations. The City Portal works much like a "backdoor pass" to the Airbnb platform that the inspecting administration can use to query listings and directly access listings and other relevant data. This is access to locally aggregated metrics with detailed information on platform bookings by area or district, average group size, the average price per night, cities of origin of the bookings, etc... This new resource, which is currently being piloted in 15 destinations13, is a clear example of these synergies aimed at promoting open data, in short, actionable information in real-time for the good management of destinations. In short, this technology directly connects the Airbnb 12 The document "Levelling the playing field. Document on the so-called collaborative or shared economy", edited by the Spanish Confederation of Hotels and Tourist Accommodation (CEHAT) and HOTREC Hospitality Europe, p.18. 13 https://www.airbnb.es/cityportal , last access date: 4 March 2022.

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