Collaborative platforms in accommodation by Pilar Saura

ABSTRACT This communication aims to deepen the practical exercise of control activity in the new digital environment characterized by the existence of collaborative platforms in accommodation. We will first refer to the Smart City, Smart Tourism Destinations, and Big Data as an ecosystem where the intervention or control activity of the Administration takes place. For its analysis, we will delve into the important and different role (with its underlying responsibilities) that both digital platforms and the Administration itself are being called upon to play in this environment. In the digital environment in which the activity we are studying takes place, the analysis of platform-administration collaboration is fundamental. Thus, we will refer to initiatives by some of the hosting platforms to promote compliance with regulations (first level of collaboration). We will also analyze what we have called the second level of collaboration, which is nothing more than communication with transcendence - upon request by the Administration. Starting from the platforms' great reluctance to communicate any kind of data to the Administration, we will see what data may be requested from them and what liability they incur if they do not comply with such requests. We will analyze the role that the Administration must play in this new context and the different information channels it has. We will delve into the responsibility of the platforms if the administration has detected non-compliance - what responsibility can the platforms be held liable for? Keywords: Collaborative hosting platforms, public administrations, inspection activity. 1. Introduction. Smart City, Smart Tourism Destinations and Big data: the new environment/ecosystem in which the exercise of inspection activity takes place. Our reality is not the same as it was a few decades ago. In the field of tourism, the birth of new ways of marketing and contracting services has changed exponentially. As MELGOSA ARCOS points out, the emergence of platforms such as Airbnb, Homeaway,

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