Rethinking the liability of package tour operators in Spain by Inmaculada G. Cabrera PRE-PRINT of International Journal of Tourism, Travel and Hospitality Law

has strengthened the quality of travel services, but needs to be updated to adapt to market developments . 5 This adaptation is made by the DVC&SVV, which recognises that, apart from the social and technological changes which have led to a significant change in the way in which package travel and other combined services are organised today, the DVC leaves a wide margin of discretion to the Member States in its transposition into national law, which has led to the divergences observed in the different national legislations, including the way in which the liability of the organisers of these trips is dealt with. Disparities between the rules on passenger protection in different Member States discourage travellers from one Member State from purchasing package travel and related travel services in another Member State and discourage organisers and retailers from one Member State from selling such services in another Member State. In order to allow travellers and traders to benefit fully from the internal market, while ensuring a high level of consumer protection throughout the Union, it is necessary to make progress in the approximation of the laws of the Member States on package travel and related travel services (MS No 6). Thus, in contrast to Article 5 of the DVC, Article 13 of the DVC&SVV provides that "Member States shall ensure that the organiser is liable for the performance of the travel services included in the package contract, irrespective of whether these services are to be supplied by the organiser or by other travel service providers", It also allows those States "to maintain or introduce into their national legislation provisions providing that the retailer shall also be liable for the performance of the package", in which case the relevant provisions of the Directive concerning the organiser's liability shall apply to the organiser. It is therefore clear to the European Parliament and the Council that the organiser is the operator who, as the name suggests, is capable of organising the package, regardless of how the package is put together, whether by one or more operators, and whether or not it is sold at a single point of sale (Art. 3. 2 of the DVC&SVV), so that the organiser is liable for the lack of conformity and the improper execution of the package, over and above the liability that the retailer may incur with regard to the information provided directly to the consumer and the documentation that must be provided to the consumer after the conclusion of the contract. Unlike the DVC, the DVC&SVV makes the organiser solely responsible for the provision of the package, regardless of whether these services are COM (2013) 513 final, p. 10. 5

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