The Package Travel Act and the Covid19 pandemic by Jonas Thyberg

contacted the travelers in order to make sure that they were aware of the situation, since there was little or no coverage for cell phones at the places that the travelers had visited so far. The travelers chose to cancel the trip and return to Sweden. At home they claimed compensation for the parts of the package that were not performed. ARN did not fnd that the travelers had shown that, at the time of their cancellation, it was clear that the package tour would not be carried out in accordance with the contract, especially since the organiser explicitly had told the travelers that the rest of the package would be performed in accordance with the contract. ARN therefore rejected the request for a price reduction. There are also many cases where travelers had booked trips to Australia and New Zealand. Upon arrival at the destination, they were informed that the two countries would close down or impose quarantine upon entry. In these cases, the travelers have had to prove that the organizer could not carry out the rest of the trip to be entitled to a price reduction. Many countries have introduced quarantine in diferent ways. In several decisions from ARN, quarantine has been considered to result in the travelers being entitled to a price reduction. In one case the travelers had booked a trip to the Canary Islands. During fve of the seven days of the trip, the travelers were quarantined at the hotel. During that time, they did not have access to either pool or the sea. The travelers were not allowed to stay outside the hotel area or visit restaurants. ARN found that the quality of the trip had deteriorated due to the restrictions, but that the traveler had received accommodation and meals in accordance with the package travel contract. ARN therefore decided that a reasonable price reduction was 33% of the total price of the package. In a similar case, ARN considered that a reasonable price reduction for a four-day quarantine at the hotel on a seven-day trip to Gran Canarias justifed a price reduction of approximately 25 % of the total price for the package. A lot of countries closed its borders for all travelers or travelers from certain countries. A group of travelers had booked a package trip from Copenhagen to Miami. The day after arriving in Miami, the United States closed its borders. The return journey was canceled by the airline fve days after arrival. Due to this, the travelers canceled the rest of the trip and booked return fights themselves when they got the information regarding the cancelled fight. The organizer, who did not know that the travelers had booked return fights by themselves, rebooked the cancelled fight. The traveler demanded a price reduction corresponding to the nine days that they did not receive at the destination. The travelers claimed that they should have used the nine days to move around and explore the destination. Since they could not explore the destination due to the restrictions in place, they claimed that the purpose of the trip was not fulflled, and that the organiser therefore could not perform the package in accordance with the contract. According to ARN, the

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