controls or subsequent controls insofar as, as seems logical, these advances should make us reconsider the means of intervention of public administrations in citizens' rights. As I said, institutions such as administrative silence, maximum periods for resolving and notifying procedures, etc., sound like Larra's "Come back tomorrow". The instruments of administrative policing cannot be based on mechanisms more typical of the 19th century than of today. Hence, as I understand it, the administrative procedure should be completely reconfgured and adapted to the current digital reality, without prejudice to other rights that should be respected, such as data protection, in the broadest sense, or the rights of those citizens who wish to stay out of the digital world. 2.3. Gentrifcation and "touristifcation" of cities The excess of tourist supply in cities produces phenomena such as gentrifcation or the "touristifcation" of large urban centres. Gentrifcation is understood as the arrival of new residents with greater purchasing power in certain neighbourhoods, which raises the standard of living and prices, thus expelling the old residents who cannot cope with the new economic situation. By "touristifcation", we can understand the loss of identity of certain cities as a consequence of an excessive focus on tourists, sometimes leaving aside the needs of the residents themselves . 14 These situations often generate unease among residents, who see tourists as a privileged group with better rights than the citizens themselves. It is perceived that public administrations are more concerned with increasing the number of tourists, the benefts of which ultimately fall on very few, without any substantial improvement in public services. The crisis, as MILANO (2018) rightly points out , is deeper than it may seem at frst sight, and does not 15 involve implementing the classic policies (which the author himself describes RODRÍGUEZ-BARCÓN, A., CALO, E. Y OTERO-ENRÍQUEZ, R., (2021) “Una revisión crítica 14 sobre el análisis de la gentrifcación turística en España”, Revista de Ocio y Turismo, Vol. 15(1) p. 4, “In order to conceptually integrate the complex processes derived from touristifcation and gentrifcation on urban space, yet aware of the need to revisit the debate around these concepts, in this paper we speak in terms of "tourist gentrifcation". This concept defnes a particular model within the complex theory of contemporary gentrifcation, which highlights "the role that public policy plays in promoting both gentrifcation and tourist development, and the actions of large leisure companies (...) in remodelling (places) into spaces of entertainment and consumption". However, although the processes of gentrifcation and touristifcation often act concomitantly and, in spatial terms, converge on the central and coastal sectors of cities, we should not lose sight of the existence of certain diferential nuances. In the case of gentrifcation, for example, the traditional population is replaced by socio-economic sectors with greater purchasing power, while touristifcation tends towards the partial disappearance of certain sectors of the local population. Naturally, the two phases may overlap at some point, as touristifcation may hit the most vulnerable social sectors frst, reinforcing the processes of spatial displacement”. MILANO, C., (2018) “Overtourism, malestar social y turismofobia. Un debate controvertido”, 15 Revista de Turismo y Patrimonio Cultural, Vol. 16, 3., p. 556 9
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