International Journal of Tourism, Travel and Hospitality Law 2023

MODERNISATION OF INFORMATION REQUIREMENTS FOR CONSUMERS European Commission Communication:Online Platforms and the Digital Single Market- Opportunities and Challenges for Europe, Brussels, 25/5/2016 COM(2016) 288 final, published a t h t t p s : / / e u r - l e x . e u ro p a . e u / l e g a l - c o n t e n t / E N / T X T / P D F / ? u r i = C E L E X : 5 2 0 1 6 D C 0 2 8 8 & from=EN, (page visited 27/8/2022). European Commission: 2021 – sweep on online consumer reviews, published at https://ec.europa.eu/ info/live-work-travel-eu/consumer-rights-and-complaints/enforcement-consumer-protection/ sweeps_en#2021-sweep-on-online-consumer-reviews (page visited on 30/8/2022) (hereinafter: 2021-”sweep” on online consumer reviews) European Commission: Behavioural study on advertising and marketing practices in travel booking websites and apps, Final report, 2020, published at https://op.europa.eu/en/publication-detail/-/ publication/d79a2522 -ddd4 -11ea -adf7 -01aa75ed71a1/language -en (page visited on 30/8/2022) (hereinafter: Study, 2020) European Commission: Behavioural study on the transparency of online platforms, Executive Summary, 2018, p. 5, published at https://ec.europa.eu/info/files/transparency-online-platforms- -executive-summary-2018_en (page visited on 30/8/2022) (hereinafter: Study/Summary/2018). European Commission: Behavioural study on the transparency of online platforms, Final Report, 2018, p. 5 published at https://ec.europa.eu/info/files/transparency-online-platforms-final- -report-2018_en (page visited on 30/8/2022) (hereinafter: Study/Final report/2018). European Commission: Online Shopping: Commission and consumer protection authorities call for clear information on prices and discounts, Brussels, 22 February 2019. published at https://ec. europa.eu/commission/presscorner/detail/en/IP_19_1333 (page visited on 30/8/2022) European Commission: Study on online consumer reviews in the hotel sector: final report, European Commission, 2014, p. 124 published at https://op.europa.eu/en/publication-detail/-/ publication/7d0b5993-7a88-43ef-bfb5-7997101db6d5/language-en (published visited on 30/8/2022) (hereinafter: Study: 2014) European Declaration on Digital Rights and Principles for the Digital Decade, European Commission, Brussels, 26/1/2022, COM(2022) 28 final published at https://eur-lex.europa.eu/legal-content/ EN/TXT/?uri=COM%3A2022%3A28%3AFIN (page visited on 27/8/2022) Eurostat: Short-stay accommodation offered via online collaborative economy platforms, December 2021. published at https://ec.europa.eu/eurostat/statistics-explained/index.php?oldid=545642 (page visited on 30/8/2022) Eurostat: Short-stay accommodation offered via online collaborative economy platforms – impact of the Covid-19, June 2022, published at pandemic,https://ec.europa.eu/eurostat/statistics- -explained/index.php?title=Short-stay_accommodation_offered_via_online_collaborative_ economy_platforms_-_impact_of_the_Covid-19_pandemic (page visited on 30/8/2022) Eurostat: Tourist Statistics – annual results for the accommodation sector, October, 2020, published at https://ec.europa.eu/eurostat/statistics-explained/index.php?title=Tourism_statistics_-_annual_ results_for_the_accommodation_sector (page visited on 30/8/2022). Factsheet of the changes implemented by Airbnb, 11 July 2019 published at https://ec.europa.eu/info/ live-work-travel-eu/consumer-rights-and-complaints/enforcement-consumer-protection/ coordinated-actions/accommodation-booking_en (page visited on 17/9/2022) Factsheet of the commitments of Booking-com, 18 December 2020 published at https://ec.europa.eu/ info/live-work-travel-eu/consumer-rights-and-complaints/enforcement-consumer-protection/ coordinated-actions/accommodation-booking_en (page visited on 17/9/2022) Factsheet of the commitments of Expendia Group, 18 December 2020 published at https://ec.europa. e u / i n f o / l i ve - w o rk - t r a ve l - e u / c o n s u m e r - r i g h t s - a n d - c o m p l a i n t s / e n f o rc e m e n t - c o n s u m e r - -protection/coordinated-actions/accommodation-booking_en (page visited on 17/9/2022) Guidance on the interpretation and application of Directive 2005/29/EC of the European Parliament and of the Council concerning unfair business-to-consumer commercial practices in the internal market, OJ C 2021,29.12.2021, p. 1-129 (Guidance on the interpretation and application of Directive 2005/29/EC, 2021)

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