LEGAL TECH AND ONLINE DISPUTE RESOLUTION IN TOURISM potential impact for the protection of international tourists. The use of technology in the legal service industry (so-called Legal Tech), can serve not only to ease access to justice, but also to ensure accessibility of ODR mechanisms. Unification of legal rules on ODR can be seen as a hardware and Legal Tech tools as a software in achieving the higher level of the protection of international tourists as consumers. Legal Tech is increasingly used by courts throughout the world to encourage online dispute resolution as a means for expanding access to justice.7 The subject of the paper is related to the benefits and challenges of Legal Tech in relation to ODR, as well as to the accessibility requirements, as a conditio sine qua non for ensuring access to justice for international tourists. 2. BENEFITS AND CHALLENGES OF LEGAL TECH IN RELATION TO ODR Based on the impact of technology to the traditional legal profession, development of Legal Tech is usually classified into three stages: LegalTech 1.0, 2.0. and 3.0. LegalTech 1.0 means technology and software that have the character of an auxiliary tool for the work of lawyers (word processing software, programs for video conferences, online education, etc.). The described tools do not change the traditional way of functioning of the legal profession: what they affect is the communication format. LegalTech 2.0 adds the automation of certain actions that are taken within the framework of a legal call in addition to the auxiliary function. These solutions also include smart contracts or so-called. “tokenization of legal processes”. LegalTech 3.0 is the designation for a technological system that makes a decision based on independently collected data and learning, i.e., autonomous decision-making.8 7 Schmitz, A. J., & Zeleznikow, J. (2021). Intelligent Legal Tech to Empower Self-Represented Litigants. Columbia Science and Technology Law Review, 23, 146. 8 Cvetković, P.N. (2022) ‘Primena tehnologije u pravnom kontekstu – primer LegalTech-a’, Pravo i privreda, 60(3), pp. 449-450. doi:10.55836/PiP_22302A; Markus Hartung, Michael Bues, Gernot Halblieb, Legal Tech: How Technology is Changing the Legal World, C.H. Beck, München, 2018, 5; Oliver R. Goodenough, „Getting to Computational Jurisprudence 3.0“, The Challenge of Innovation in Law 2015, available at: https://iris.unitn.it/ bitstream/11572/111654/1/santosuosso-goodenough-tomasi_challenge_2015.pdf#page=20; Alexis Collomb, Primavera De Filippi, Klara Sok, „Blockchain Technology and Financial Regulation: A Risk-Based Approach to the Regulation of ICOs“, European Journal of Risk Regulation, Nr. 10/2019, 263–264.
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